Safety Investigations Analyst, Middle Mile Investigations
Amazon
Job Description
The Safety Investigations Analyst owns investigation of Middle Mile transportation incidents end to end, from intake through documented finding, across Amazon’s carrier programs: Relay Motor Carrier (RMC), Relay Motor Carrier LineHaul (RMCLH), Relay Motor Carrier Box Truck (RMCBT), and Amazon Freight Partner (AFP). In this role, you will conduct comprehensive incident investigations using telematics, video, and law enforcement records; apply FMCSA Crash Preventability Determination Program criteria; identify trends across regions, programs, and carriers; recommend enforcement action under published authority matrices; and serve as incident point of contact to internal stakeholders and external counsel. Findings inform network-level changes intended to reduce incident frequency and severity. The successful candidate writes clearly for senior audiences, reaches defensible conclusions from incomplete information, and works independently across competing deadlines.
Responsibilities
Investigation - Own assigned incident investigations end to end, from intake through documented finding, across RMC, RMCLH, RMCBT, and AFP. - Collect and preserve evidence including telematics, dash camera footage, law enforcement records, and carrier documentation. - Apply FMCSA Crash Preventability Determination Program criteria and video review standards. - Write investigation narratives documenting what occurred and the factors identified, each sourced to verifiable data. - Serve as incident point of contact to internal stakeholders and, when assigned, external counsel. Analysis and Enforcement - Identify trends across regions, carrier programs, and individual carriers and surface them to the Program Manager. - Recommend enforcement action under published authority matrices. - Query multiple data systems to extract and reconcile investigation data. Operating Rhythm - Maintain case records and queue status in the systems of record, keeping tracking current and auditable. - Review recurring vendor investigation reports for completeness and escalate vendor performance issues. - Report investigation status, closure metrics, and case aging to the Program Manager on a recurring cadence. - Propose improvements to investigation processes and standard work.
Requirements
Strong written communication skills, including the ability to communicate findings clearly to senior audiences. Ability to independently manage assigned investigations from intake through closure. Ability to analyze incomplete or conflicting information and reach defensible, evidence-based conclusions. Strong analytical skills and ability to query, extract, and reconcile information across multiple data systems. Ability to collect, review, preserve, and document evidence from multiple sources. Strong attention to detail and ability to maintain accurate, current, and auditable case records. Ability to identify trends and patterns across incidents, regions, programs, and carriers. Ability to manage competing priorities and deadlines in a geographically distributed team environment. Ability to work with ambiguity and contribute to developing investigation processes and standard work.